Shipping policy

Shipping Policy

At AVYLO, we are committed to delivering your orders quickly and with care.

Order Processing

All orders are processed within 1 to 2 business days following order confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

Estimated delivery times are as follows:

Canada: 3 to 7 business days

Please note that delivery times may vary depending on your location, weather conditions, or periods of high demand.

Order Tracking

Once your order has been shipped, you will receive an email containing a tracking number that allows you to track your package in real time.

Shipping Fees

Shipping fees are calculated at checkout based on your delivery address.

Promotions offering free shipping, when available, will be clearly indicated on our website.

Shipping Address

It is the customer's responsibility to provide a complete and accurate shipping address when placing an order.

AVYLO is not responsible for delays or lost packages resulting from incorrect shipping information provided by the customer.

Damaged Products During Shipping

If your order arrives damaged, please contact us within 48 hours of receiving your package and include photos of both the product and the packaging.

We will assess the situation and work with you to find an appropriate solution.

Contact

If you have any questions regarding your order or shipping, please contact us at:

shopavylo@gmail.com

We will respond to your inquiry as soon as possible.